Frequently Asked Questions

Everything you need to know about our premium linens and customer service.

What is the thread count of your bedding sets?

Our collections range from 300 to 1000 thread count. We prioritize long-staple cotton and premium weaves like sateen and percale to ensure maximum breathability and durability.

How should I care for my luxury linens to ensure they last?

We recommend machine washing in cold water with a mild, liquid detergent. Avoid bleach and fabric softeners, as they can weaken the fibers. Tumble dry on low heat and remove promptly to minimize wrinkling.

Do you offer international shipping?

Yes, we ship our bedding worldwide. Shipping costs and delivery times vary by destination and are calculated at checkout. Please note that international orders may be subject to local customs duties.

What is your return policy if I am not satisfied?

We offer a 30-night sleep trial. If you are not completely satisfied with your purchase, you can return it within 30 days of delivery for a full refund, provided the items are in their original packaging.

Are your products hypoallergenic and eco-friendly?

Yes, our products are OEKO-TEX® certified, meaning they are free from harmful chemicals and synthetics. We use organic dyes and sustainable manufacturing processes to protect both you and the environment.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and interest-free installment plans through services like Klarna and Afterpay.